Privacy Policy

Last Updated: 23 September 2026

Agni Shiksha ("Agni Shiksha", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of users who access or use our website, mobile applications, test series, mock tests, courses, study materials, AI-powered features, and other services (collectively, the "Services").

This Privacy Policy explains what information we may collect, how we use it, how we may share it, how we protect it, and the choices available to you.

Agni Shiksha is operated by Qureskill Private Limited.

1. Information We Collect

Depending on how you use Agni Shiksha, we may collect the following categories of information.

1.1 Account Information

When you create an account, we may collect information such as:

Name
Email address
Mobile phone number
Profile information
Login and authentication information

1.2 Educational and Performance Information

When you use our educational Services, we may collect information such as:

Tests attempted
Test scores
Answers submitted
Time spent on tests
Accuracy and performance statistics
Rankings and leaderboard information
Test history
Selected examinations and subjects
Study preferences

1.3 Payment Information

If you purchase a paid Service, payment information may be processed by third-party payment providers.

Depending on the payment method and provider, we may receive information such as transaction ID, payment status, amount, currency, and related transaction details.

We generally do not require or intend to store complete debit card, credit card, banking, or UPI credentials on our own systems.

1.4 Device and Technical Information

We may automatically collect certain technical information, including:

IP address
Device type
Operating system
Browser type
App version
Device identifiers
Language and regional settings
Network information
Crash and diagnostic information

1.5 Usage Information

We may collect information about how you interact with the Services, including pages visited, features used, tests attempted, session information, and interaction patterns.

1.6 Communications

If you contact us, we may collect the information you provide, including support requests, feedback, complaints, and communications with our team.

2. Information We Receive Through Third-Party Services

Agni Shiksha may use third-party services for authentication, payments, analytics, cloud infrastructure, communications, security, advertising, AI services, and other functionality.

Depending on the service and your interactions with it, these providers may process certain information in accordance with their own privacy policies and applicable law.

3. How We Use Your Information

We may use collected information for purposes including:

Creating and managing your account.
Providing access to tests, courses, and other Services.
Processing purchases and transactions.
Providing test results and performance analysis.
Personalizing educational content and recommendations.
Improving our tests and educational materials.
Providing customer support.
Sending important service notifications.
Detecting fraud, abuse, and unauthorized activity.
Maintaining platform security.
Monitoring and improving system performance.
Understanding how users interact with our Services.
Developing and improving new features.
Complying with applicable legal requirements.

4. Test Performance and Analytics

Agni Shiksha may use your test activity and performance data to provide features such as:

Scorecards
Performance analysis
Subject-wise analysis
Accuracy analysis
Time-management analysis
Rank or percentile calculations
Personalized study recommendations
Progress tracking

We may also use aggregated or de-identified information to understand overall platform usage and improve our Services.

5. AI-Powered Features

Agni Shiksha may provide AI-powered features, including question generation, doubt solving, explanations, study planning, interview practice, and other educational tools.

Information submitted to an AI feature may be processed by Agni Shiksha and/or authorized technology providers for the purpose of providing the requested functionality.

Users should avoid submitting highly sensitive personal information to AI tools unless specifically required for the relevant Service.

AI-generated responses may contain errors and should be independently verified where accuracy is important.

6. Cookies and Similar Technologies

Agni Shiksha may use cookies, local storage, pixels, SDKs, and similar technologies to:

Keep users signed in.
Remember preferences.
Maintain security.
Understand website and application usage.
Improve performance.
Measure marketing and advertising effectiveness.

Depending on your browser or device, you may be able to control or disable certain cookies and similar technologies. Disabling certain technologies may affect some features.

7. How We Share Information

We do not sell your personal information merely for the purpose of selling personal data.

We may share information with appropriate third parties when necessary to operate and provide the Services, including:

7.1 Service Providers

We may use third-party providers for hosting, cloud computing, databases, analytics, authentication, customer support, communications, payment processing, security, email, SMS, AI services, and other operational functions.

7.2 Payment Providers

Payment information may be processed by authorized payment gateways and financial service providers.

7.3 Legal and Regulatory Requirements

We may disclose information where reasonably necessary to comply with applicable laws, regulations, legal proceedings, court orders, or lawful governmental requests.

7.4 Security and Fraud Prevention

Information may be shared or processed when reasonably necessary to detect, prevent, investigate, or address fraud, security incidents, abuse, or unauthorized activity.

7.5 Business Transfers

If Agni Shiksha or Qureskill Private Limited is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

8. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the security of your account credentials and should notify us if you suspect unauthorized access to your account.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide the Services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and protect legitimate business interests.

When information is no longer required for these purposes, it may be deleted, anonymized, or otherwise securely disposed of, subject to applicable legal and operational requirements.

10. Children's Privacy

Agni Shiksha provides educational services that may be used by students of different age groups.

Where applicable law requires parental or guardian consent for the collection or processing of information belonging to a child, we will follow the applicable requirements.

If you believe that a child has provided personal information in circumstances where such collection was not permitted, please contact us so that we can review the situation and take appropriate action.

11. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to:

Request access to certain personal information.
Request correction of inaccurate information.
Request deletion where legally applicable.
Withdraw consent where processing is based on consent.
Raise questions or complaints regarding data processing.

Certain requests may be subject to legal, security, contractual, or other applicable limitations.

12. Account Deletion

You may contact us to request deletion of your Agni Shiksha account, subject to applicable law and legitimate retention requirements.

Deleting an account may result in loss of access to account history, test attempts, purchased products, performance records, or other account-related information.

Certain information may need to be retained for legal, accounting, fraud-prevention, security, dispute-resolution, or other legitimate purposes.

13. Communications

We may send transactional and service-related communications, including OTPs, account notifications, payment confirmations, test reminders, security alerts, and important updates.

Where permitted by applicable law, we may also send promotional communications about Agni Shiksha.

You may have the ability to opt out of certain promotional communications. Transactional and security-related communications may continue when necessary to provide the Services.

14. Third-Party Links

Agni Shiksha may contain links to third-party websites, applications, services, or resources.

We are not responsible for the privacy practices or content of third-party services. You should review the privacy policy of each third-party service before providing information to it.

15. International Data Processing

Some of our service providers or technology infrastructure may process information in countries other than the country where you are located.

Where required by applicable law, appropriate safeguards will be applied to such processing.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage users to periodically review this Privacy Policy to remain informed about how information is handled.

17. Governing Law

This Privacy Policy shall be interpreted in accordance with applicable laws of India, subject to any mandatory rights and protections available to users under applicable law.

18. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

Agni Shiksha
Operated by Qureskill Private Limited

Website: https://agni.shiksha

Support Email: support@agni.shiksha

Registered Address: Prem ngr ganga bridge colony, Bhagalpur, Bihar, 813210

When contacting us regarding your personal information, please provide sufficient information for us to identify your account and understand your request.